I've twice emailed the Sydney Thai office but as yet not a single reply. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. I have waited more than a year. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). For contact information to your local THAI office, please press here. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. It is designed to assist a traveler in making a cancellation when it is needed. Update regarding Thai Airways cancellations. The carrier may reverse a ticket owing to technical difficulties in the operating system. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. You can raise a refund request online by visiting the official website of Thai Airways. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. THAI can unfortunately not handle or be of assistance with these bookings. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. It has been designed with a variety of travel factors in mind. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Thai Airways filed for bankruptcy protection in May 2020. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. 9. You can select the most convenient one as per your comfort. THAI is pleased to extend its validity up until December 31, 2023. This occurs regularly due to bad weather circumstances. I would not be surprised if TA didn't make it out of bankruptcy. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). At times, for many reasons, the airline can cancel a travelers booking. A representative can then access this data. Thai Airways finally given bankruptcy protection in Sept. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. THAI also has codeshare arrangements with more than 20 other airlines. 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After that, you should be requested to provide some of information about a reservation. To cancel via online follow these steps,1. 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It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. Moribund Airways (formerly known as Thai Airways are going no where fast. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 . If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. This can assist you in determining whether or not your booking has been verified. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. . The refund processing time may vary depending on the mode of payment. From that, you will have the My Booking section. As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. Did you miss a connecting flight? 2. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Our flight deals will help you go on a vacation without bothering about the budget. Refund your THAI Travel Voucher. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. Login now. By clicking Accept, you consent to the use of ALL the cookies. Necessary cookies are absolutely essential for the website to function properly. Why do foreign men like Thai women? This category only includes cookies that ensures basic functionalities and security features of the website. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. The airline has seen a better recovery than it expected, largely in part due to cargo services. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. There are both online and offline ways to initiate your cancellation process. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. He is a sub editor with the Thai Examiner news website since it began in 2015. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. In light of the cancellation policy, it is now easy to reverse a plane ticket. Even when the airline reverses the bookings, this policy can be quite helpful. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. parties. In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. 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