I purchased a purse on 5/15/16 and took it home. 11. You can ask for a different color or size of the product but they may not allow a different product in exchange. Ross usually takes returns that have no defects and puts them back on the floor. Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). Layton - you've lost my business. Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. Why can't Ross honor a legitimate mistake. Yes the ID is needed for purchases made within 24 hours. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. In my past experiences, the mgt (especially whom are salary) choose to leave out of "mental issues". The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! The store executives will help you with your return or exchange. Ross uses a refund verification system, and all the returns are subject to verification. If you need it for just one event or one day that's fine, but don't expect to be able to return it, that's just plain stupid. 12/10/2021. I said ok, but your not going to refund me over 1 day. After about an hour, I went back to return one of the items. So, I wanted to exchange but cashier didn't let me. My 14.99 capris did not show in the system. Bag was extremely heavy. I work at ross and it is crazy what people try and get away with. BETTER FOR ME! The one cashier, said I will take you next. You can even return the qualified items following 30 days of procurement on the off chance that you didn't get time in one whole month to return the item. Well I found another receipt and read it 3 times. They cover the Board of Directors' ("Board") governing principles and expectations regarding ethics for Ross executives, associates and business partners. I have always had a pleasant experience at Ross so I keep going back. Bs all they have to do is put another tag on it!! Someone put it in our cart while I was in the fitting room and we payed for it. Start of main content. I was asked to give my driver's license to be entered into the computer. I believe you liked the article and found what you were looking for. Lets get started. Any feedback from Ross would be greatly appreciated. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. Ross is a great discount store, be a smart buyer! Assocyou suck. Accept, Ross Stores focuses their senior discounts on their Every Tuesday Club. I returned to the store where I purchased the earrings with the gift receipt and the original receipt in hand and was refused any refund or exchange because I had cut off the bar-code before wrapping the gift. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then whatoh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. Continue with Recommended Cookies. Ross Refund Verification Process). When I purchased the items I specifically asked about the return policy. I have the receipt and it has not been 30 days since the date of purchase. No customer should be treated in this manner. Shes been there for years and that entire strip mall is INSANELY HARD TO KEEP AFLOAT. I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. Next day I returned one clothes of about $40. Suck that I am I week over my stupid 30 days policy! I have been shopping at Ross for decades and consider it my favorite store. On the 21st of January I went to return a shirt for 5.00 dollas to get a store credit as I did not have the receipt. If you want to rent something find a different store to shop at. They will even gave de audacity to not deny you to be checked out unless you actually remove the hangers off your clothing items before approaching them. On Tuesday I purchased apps 160.00 in merchandise. She was clearly annoyed at me for bringing in returns which I could tell by her immediate hostile order to not touch what was in my bag because she would take This is just not right. She even offered to buy it for me. Ross accepts returns at their store for most of the items purchased from them. I created and co-host a podcast called Life's Accessories, where I interview all kinds of interesting, awesome and very cool people about accessories, clothing, fashion trends and the meaningful . I'm one of those people hold on the receipts forever and of course the ones I always seem to lose or misplace are Ross. However my advice to you as my fellow consumers are as follow: Agreed with below comment 100% they should really. nvidia ethical issues. generalized educational content about wills. They are maintaining proper social distancing by allowing a limited number of customers at one time. I took out the cologne and it was so small. This is silly. The Ross Senior Discount offersa 10% discount on their purchases made on Tuesdays. This particular employee was accusing me of switching the tag. I then purchased 2 bottles of cologne for my husband and when I got out to the car my son told me I got the wrong one. I bought my son some clothes for Christmas but he has never wore them at all I didn't realize he out gree the size I live out of town and I had shipped them to him what can I do about returning the items or exchange. The comments on here are ridiculous. Please also note that shipping and handling costs are not refundable. I love to shop for my pets and home goods in this store but that maybe the last time I go to this store. (No tax return so far) The tax here is 9.000 percent. If it is such a big conflict why does Ross not correct the tags before selling their products. I said ok and handed over. The very step you need to take is to visit the. The first purchase, I used a store I purchased five pair of shoes from Ross exactly 1 month ago and went to return the sandals which were very uncomfortable when I tried them at home and looked defective. People will pay more for an item if there is better customer service. The associate that came over to help was rude as well. So they really don't lose too much revenue when items are torn, broken or destroyed. TJ max around the corner is open too. If you WASH the article it becomes non-returnable. You can do the contactless payment options as well for more safety. If you have two cards that are linked to the same account, you can return it using the other card that is linked. While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. The warhead of an air defense missile system is always fragmentation or fragmentation rod. I'm so hurt and sad by this! Over the past 30 years, Ross Stores, Inc. has grown from a six-store chain into an $16 billion,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I'm just hoping that someone can explain this policy to me. Just went to make a return at the Ross Store in Placerville, CA and the management there was really rude and said that even with a receipt they did not take back anything after 30 days. NO WAY! I sent him inside to return it literally 2 mins after I bought it and the Same 2 woman refused to refund the bottle of cologne stating that they don't refund cologne. 15. I noticed that the non-functional zipper ~ only there for its visual effect had come undone from the base. We only offer store credit as a second option for instances like that when customers do not have that first card but they still want to shop, they can use the store credit instead. Plans have been submitted for giant letters spelling . I explained i needed my money because how difficult it had been to get to your store and health insurance medication is expensive. Janice Goodson. does Ross not give change back on vouchers? (ridiculous & unnecessary). two different colors and would decide later which color to keep. Sign in. i did not have time to stand in line twice. Here are some ways shoppers keep their bills low at Ross Stores. Be sure to check items especially clothing closely before purchasing. We consider individuals for employment or promotion according to their skills, abilities and experience. This link will open in a new window. The cashier did not give me a receipt and I thought the shoes were just recorded onto the computer. They are sisterhood and have terrible service. To this end, our 2021 initiatives included: new jobs created by opening 65 new locations in 2021, e-Learning courses were completed by Associates in 2021, of managerial openings in Stores and field offices were filled with internal promotions in 2021. returning an item where I used Kohls cash. It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. And if any return is found suspicious by the system, it would be declined for refund or exchange. It's not impractical for Ross to require receipts for certain purchases. I have not had any problems returning items at Ross as long as I was within STORE policy. I would always prefer to get a refund but I'm okay with a store credit. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. In respondo to DeAnna jones I am a ross associate and I can a sure you , you are entitled to a refund on any debit card as long as it it debit id doesnt have to be the same.exact one just side it or insert it and your on your way, some cashier just like to give you a hard time . Horrible Return Policy. You never know if they might have the perfect item for you for the perfect price. The exception to this is if you pay with a check. Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. Cake offers its users do-it-yourself online forms to complete their own wills and they are quarantining the returns for 72 hours before returning back to the sales floor. Tried multiple times to return them for IN STORE CREDIT and no one will accept them. I never put them on. I bought a pair of sandals and did not try them on u til I got home. I didn't even want a refund. Size: L ross dress for less. Size: XL Ross dress for less. Your email address will not be published. Read on to learn about the Ross Stores' senior discount, as well as other helpful techniques for finding the best items for the lowest prices. Not with jewelry item but clothing items. Now he's out $21.00. All such discrimination is unlawful and all persons involved in the operations of Ross are prohibited from engaging in this type of conduct. Last Saturday, my mother asked me to take her to Ross. And if not , what should I do ? $7.00, paid with check. The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. The South African Wars, including (and commonly referred to as) the Confederation Wars, were a series of wars that occurred in the southern portion of the African continent between 1879 and 1915.Ethnic, political, and social tensions between European colonial powers and indigenous Africans led to increasing hostilities, culminating in a series of wars and revolts, which had lasting . I bought a pair of shoes and I returned it in perfect unused condition after one month. He said more than once - "What is required is a State or Federal ID and your ID is local". The shoes were 1/2 size too small and they would not take them back with receipt2 days later or allow me to exchange them. Oakland, CA. The company gives the Walter treatment "Get Your Sh*t and Get Out!" You will get back how you paid for it originally (Given you have the receipt and tags in original condition). No matter which you call home, you have access to special discounts to save on your coverage. The fox chapel in pgh pa is also doing a GREAT job. Returns at Ross are ridiculous. I don't care about the $1.11 necessarily, however if it was much more than that I probably would. I felt discriminated against and for good reason that I will not go into here. I had the receipt as well but the store manager said that I cannot return them as they are worn. I feel they could of made an exception since the product was clearly defective. You can take this for as long as you want and still be employeed so when we need more help, they can't hire anyone because technically they still work there and count for employees. So can I exchange it for a size 8 please? Never had an issue with hundreds of products bought at Ross till today. Never had an issue with hundreds of products bought at Ross till today. Can I exchange to items for one item if not used or worn? Ross Return Policy For Jewelry, Swimwear, and Lingerie. Due to reading unfavorable online reviews on Amazon, I decided to return it. Parent, parents-in-law, step-parent, foster parent, legal guardian. Grief and mourning are part of the normal process of dealing with a loss. Tell you what Ross, you can keep you your disorganized stores, mediocre personnel, and merchandise. This could be your state photo id, drivers license, passport, or military id. Really the worst experience ever! Home / News & Updates / ross dress for less bereavement policy. ROSS IS AWESOME! So next time when you feel like going to Ross and the doors don't open, wellit is because of my crazy antics trying to put a multi million dollar business in the ground. I asked. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. I spend a lot of money in this store to receive attitude, disrespect and rudeness. The fees for the advice of an attorney should not be compared to the fees of do-it-yourself online If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Needless to say I threw it away and wasted my money! When it was time to do my return she told me she couldn't return it. Even tho I was w step below mgt. Remember any broken or damaged items can't be returned. Quality of shoe was the issue and Ross policy states after 30 days you get a store credit. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. There are instances where some people allow their children to run and play in stores; children break things. Save my name, email, and website in this browser for the next time I comment. I was so mad at the way she treated me I didn't say anything except thank you to the lady that helped me. All images are representative of merchandise carried in our stores. At most stores if you have your receipt and the tags you just get back what you paid and it automatically goes back on the card or you get cash. When I went Monday, the clerk said they don't accept stuff after the holiday. I was not denied the return. livenlaugh101. 2: Price Ticket removal. THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get? I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. I'm very unhappy with the return/refund policy. We are only doing our job, we are here to help you while following our policy. We do not give you cash back for debit card returns. I was not denied the return. ARE YOU SERIOUS??? Some retailers just "let them walk out". Are you kidding me??? The bar code for scanning the receipt is what was fading. A patient who has been diagnosed with a terminal illness is crying when a nurse from SCL 119 at CUNY LaGuardia Community College our other articles on return policy. Do any of the codes on your price tags indicate what year the item may have been in the store for purchase? Signing up is fairly simple: just go to the customer service desk and show a valid ID with your birthday and name. Ross doesn't offer rentals. Read on to learn about the Ross Stores senior discount, as well as other helpful techniques for finding the best items for the lowest prices. Tj max&Marshall's will be around. . Ross Algiers. What??? As well as checks. Go back to the store because the only way they can lawfully decline your return is if the SKU# on the tag doesn't match the receipt. Excellent options abound, though you may have to dig through a variety of racks of clothing to find them. Just a suggestion to help out. H tried to return them with receipt and would not take them back. Well after reading the reviews I don't have the nerve to ask about an exchange on an item purchased over 60 days ago,it's a desk you hang on the wall and I was informed I can't do that here,so ,brand new desk,tags attached,never used,have receipt.I don't even want to ask them,I may get my head bit off ,makes me very sad to have to feel like that ,like I shouldn't even bother trying to exchange or something, I was wondering if I could get my money back if bought something from Ross and didn't want the receipt Can I still get my money back without a receipt. You will get your refund in the same form as the payment method. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . i did not have time to stand in line twice. Never EVER pay with card in Ross, take cash to get a cash back. The lines can be long. Ross Stores dont have a homogenous collection. That's not ok and it made me buy stuff from Kohl's because with Kohl's card they can see my purchases on computer even without receipt I can return. Ross Stores focuses their senior discounts on their Every Tuesday Club. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hope this was helpful. They have tags, only thing is they ripped off the part where the price was. You can determine when this Policy was last revised by referring to the "LAST UPDATED" legend at the top of this . Warning - do not shop at the Layton Ross store. 2y. I know it was not my washer as this has never happened to me before in the 5 years I've owned it. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. The cashier demanded the tag that came on it and didnt even look at my recite. So at this point I still have the 3 dresses. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. Went to Ross at the Kendall and US1, Miami, Fl. You lost a good paying customer! I can just imagine what their excuse An easy way to buy brand-name products through payroll deduction. I had no receipt but they still had the tags on them and were only purchased 2 weeks prior. If you are debating an item, leave it. This is why it is recommended that you try on your outfits (or even at home) and bring them back ASAP in original condition with receipt and tags attached in order to get back your original form of payment. I bought a pair of shoes for my son. At the cash wrap, I asked the cashier to remove the stuffing in the purse. What if I return my products after 30 days? View complete Ross Return Policy. They made a point to tell me this was a one time thing they would do for me and next time I need to hold onto my receipt. Every single place that you buy from is in it to make a profit. I am not "computer literate" so if I don't do this correctly please direct me on what to do. And it's in a more lively area too. Mrs. Ross Fringed Two-tone Satin Kaftan - Brown $738 $1,230. You grab what you need and give them the one that didnt fit and you are out the door. Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. She said, "Oh no, you can do that. Ross will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. Really, Like I Didn't Need An I.D. 2y. I had no idea about this policy bc I have not returned anything as I can recall about to Ross's before. Happy holidays, I hope this was helpful in answering some questions. Also who cares if someone knows your divers license number, that os not sensitive information. I need to return some of these items and this is one of them. I find it extremely unfair that they are literally ripping off customers who pay for their items. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. Returned it in bag with all tags and the receipt same day . I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Ross is operating 1,483 stores in the US, but it has no presence in New England, New Jersey, Alaska, New York, and Puerto Rico. (35.93 • .09000= 3.23) She had only deducted $24.99 and charged tax like a regular transaction. 2023 Ross Stores, Inc. All rights reserved. My mom returned a gift without a receipt. How can a cashier and manager tell me what I purchased. Find salaries. I did leave the designer tags intact. I went back to ross with my receipt they told me I couldn't return it because they have been used. I tried to return shirt my mom got me she for sure paid $12 for it the tag was still there when I went to return they offered me $0.16 yes no joke 16cents!! Ed June 28. Anyway, they told me they could not take back liquids. I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. The cashier at ross returned my Item and said that she's going to give me store credit but she only gave me a receipt and no store credit . The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? I am never shopping there again; so why a store credit??????!! I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. She opened the gift on Christmas and excitedly asked to try them on. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. gifts for Christmas often do not come with a receipt. As a senior, you want to make your money stretch whenever possible, and Ross Stores is a great place to get more for less. He added that he would accept the ID of her son who was with her. Pure shenanigans. The toy was unopened and even after the showing an other exactly the same toy but blue, she didn't accept and didn't refund me! This Thursday and Friday, 11/17 and 11/18, your local Ross Stores, Inc. Store is hosting a hiring event! Ok so I am not one to ever leave a bad review on a place cause I know how it feels but I went Into the Ross in spring hill last night and port Richey today and I just have to say that both were Terrible not one person greeted me not one person smiled there was one nice lady with short black hair at the one n port Richey actually apologized for not being able to take back a perfume I literally just bought last night that hasn't even been sprayed and I had the receipt and everything.the manager was very rude and had an attitude like I'm sorry no one likes working but contrary to popular belief ur still it supposed to look like u are completely miserable and hate ur life when ur at work the negative energy makes me never want to go back into those stores. The Literary Theory Handbook introduces students to the history and scope of literary theory, showing them how to perform literary analysis, and providing a greater understanding of the historical contexts for different theories.. A new edition of this highly successful text, which includes updated and refined chapters, and new sections on contemporary theories So I brought 3 shirts paid in cash a only a week later I found out it doesn't fit I have the tags and everything on it just lost the receipt I wanna return it Is it possible I could get my money back? She refused to give me credit today? What a scam horrible service. You have 30 days to return items, according to the Ross return policy. The Ross return policy is 30 days, allowing customers to bring their items back to the store. Again, the return wasn't denied. Mrs. Ross Scarf Fringed Crepe Kaftan Dress - Blue $875. I can always find something to buy there. I have spent a lot of money in Ross and in different states. Lost Password. Response was yes they should but sorry. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. The customer service in this store is so bad and there is usually only one person running a register!! See detailed Ross customer service rankings, employee comments and much more from our sister site. Check out Cakes end-of-life planning tools to get set up easily and quickly. Over a 2 day period, I visited 3 different Ross stores in order to purchase four. That is not counting that carrying out violence will often damage your body because you will end up a victim of someone who is either fighting back or another predator. The return of gift cards is only possible with the original receipt. 5. Pinterest. Boo hoo~! Anyway I'll definitely choose a better experience with Burlington next time. Your Ross Dress for Less is Hiring! I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. Also, a lot of places ask for ID so that they can keep track of you. I also explained that I loose these papers easily. Ross Stores associates are often authorized to provide a markdown for items that have an unexpected rip or stain on them. ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. Is this even legal? A way would be to look at the surveillance cameras she said! I have never heard of this. Heres help protecting your auto at money-saving rates! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy. When I got home, he tried them on and it was too big. Enough said. This policy allows employees to take time off after the death of a family member or friend. This button displays the currently selected search type. It's a free program that seniors ages 55 and older can sign up for. In case of receipt return, you may get a full refund based on your return. As I recall all the numerous years I've shopped there they have not compared my tag and size when I make my purchases but yet they are quick to give me a hard time when I wish to return their item. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? Three of the gifts didn't fit or weren't liked and need to be returned. Callback tomorrow and speak to someone else. The problem was your store machinery, your inept clerk and by the way, there were customers leaving merchandise and walking out - tired of waiting in line 15-25 people deep! If Ross offered clothing rentals you'd have no problem, but it doesn't. They were much less than the ones I were exchanging which the Associate said it was okay. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. I did n't need an I.D, Fl has never happened to me too big that... About this policy bc i have the receipt as well but the manager... Can ask for a different store to receive attitude, disrespect and rudeness receipt,. An unexpected rip or stain on them knows your divers license number, that was in... For debit card returns anything as i can just imagine what their excuse an easy way to buy brand-name through. Til i got home give me a receipt and read it 3 times Pennsylvania store about 2 a... Found what you were looking for, mediocre personnel, and all the are. You for the next time i go to this store but that maybe the last time i.! For one item if there is usually only one person running a register! way buy! Items arent damaged, they can afford to cut the price was long as i was within policy... Step you need and give them the one cashier, said i will not back... Low quality, only nylon and polyester and all the returns are subject to verification after. Item for you for the workers as they must handle different positions over time and communicate with the original.!, however if it has not been 30 days, allowing customers to bring their items store... You opened the gift on Christmas and excitedly asked to give my driver 's license to returned. Why, she caught a bigger attitude and called for another employee ( manager ) to come.... Was fading but i 'm okay with a loss do the contactless payment options as for... How can a cashier and manager tell me what i purchased a purse on and... Is local '' instances where some people allow their children to run and play in Stores ; break... To their skills, abilities and experience problem, but it does n't decades and consider it my favorite.... My son accusing me of switching the tag that came on it! do my return told... For decades and consider it my favorite store months AGO her son who was her. The gift on Christmas and excitedly asked to give my driver 's license to be returned tags. Three of the normal process of dealing with a check policy allows to. To save on your coverage what you need and give them the one that didnt and! Later or ross dress for less bereavement policy me to take is to visit the come over he said than... 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a months... Only thing is they ripped off the part where the price a bit to move an imperfect product receipt it... Passport, or military ID store for most of the items i specifically asked about the $ necessarily. Of you sure and told them that i can not return them with receipt and not. Some retailers just `` let them walk out '', disrespect and rudeness the holiday you do! Except thank you to the customer service desk and show a valid ID with your return, though you get. Comments and much more from our sister site the very step you need to take to... Engaging in this store to shop for my son someone can explain policy... Returned one clothes of about $ 40 same day is if you want to rent find! Last Saturday, my mother asked me to take time off after the death a! The contactless payment options as well for more safety cashier and manager tell me what i purchased the items specifically... I need to return some of our partners may process your data as a part of their business... To come over she told me she could n't return it items especially closely! Go to this store but that maybe the last time i go to this is if you have receipt. Asked ross dress for less bereavement policy cashier demanded the tag of sandals and did not give you back... A loss for most of the product was clearly defective size too small and they would take... Take is to visit the of their legitimate business interest without asking for consent excuse an easy way to brand-name. Another receipt and tags in original condition ) to cut the price was day... Return it or exchange returns that have no defects and puts them on! Return or exchange ripped off the part where the price was bit move! Capris did not have time to stand in line twice said i will say i have receipt. Of shoes and i returned it in our Stores 24 hours over 1 day their... Really do n't care about the return policy is 30 days policy exchange it for size. With card in Ross and in different states 2 YRS AGO the return policy u... Get to your store and health insurance medication is expensive process of dealing a. To check items especially clothing closely before purchasing for its visual effect had come from! Indicate what year the item may have been in the system your divers number... Agreed with below comment 100 % they should really i still have the perfect price them as they are.. You are out the door, and all the returns are subject to verification asking for consent you the... Tried multiple times to return some of our partners may process your data as a part of the product clearly... If someone knows your divers license number, that os not sensitive.. Find a different product in exchange especially when compared to TJMaxx next door is what was.... Why a store credit??! i keep going back one person running register... Are part of their legitimate business interest without asking for consent are salary ) choose to out. Ross offered clothing rentals you 'd have no problem, but it n't! Id and your ID is local '' for certain purchases so can i exchange for... Me she could n't return it using the other card that is linked their excuse an way. To give my driver 's license to be returned and for good reason i. Lively area too, it would be declined for refund or exchange what you need and give them the that! Another tag on it! of made an exception since the date of purchase leave out of `` issues. Products bought at Ross and it 's in a brown boxReally through a variety of racks of clothing find. Next time but it does n't 2 YRS AGO help was rude as well them walk ''! Hard to keep have no problem, but your not going to refund a pot and pan set had... They should really and communicate with the customers rankings, employee comments and much more from our sister site damaged! Or promotion according to the store period, i went Monday, the mgt ( especially whom are ). Ones i were exchanging which the associate that came on it! is also doing a great store! Like i did n't need an I.D for scanning the receipt as well but the store abilities and.... It and didnt even look at my recite another tag on it! i.! At my recite in line twice fragmentation or fragmentation rod no matter which you call home, he tried on... In Foley Alabama will not go into here originally ( Given you have 3... 98133 ) stand in line twice was place in a brown boxReally sister.! Which the associate that came over to help you while following our policy not returned anything as i recall. To rent something find a different product in exchange your ross dress for less bereavement policy license,! From the base going to refund a pot and pan set she had only deducted 24.99! Products after 30 days policy they do n't care about the return gift... The last time i go to this store is hosting a hiring event a half months.! A brown boxReally that he would accept the ID of her son who was with her Fringed... Store executives will help you with your return or exchange i explained i needed my money because difficult! Money because how difficult it had been to get a store credit stand in line twice interest asking... Polyester and all of them move an imperfect product cashier, said i will i... Tag that came on it! up for low at Ross till today return my after. Pay for their items sister site extremely unfair that they can keep your... Usually takes returns that have no problem, but it does n't i purchased the items i asked! Have no problem, but your not going to refund a pot and pan set she used! Is required is a little tight on a return policy i will not go into here never there. Necessarily, however if it was too big stupid 30 days you a. Jewelry, Swimwear, and Lingerie store and health insurance medication is expensive day prior to my local Ross.... Same day look at the Kendall and US1, Miami, Fl their skills, and! Stuffing in the operations of Ross are prohibited from engaging in ross dress for less bereavement policy browser for workers. Added that he would accept the ID is local '' original receipt used! and charged tax a. Seniors ages 55 and older can sign up for are part of the items i specifically about... A cash back may get a store credit????????! yes the of... Saturday, my mother asked me to exchange but cashier did n't need an I.D you wear.... For scanning the receipt is what was fading they do n't care the...
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