If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. Who do I contact? WebRepresenting ALL That Impacts Our Senior Community Empowered Aging mobilizes care power for the elderly to remove barriers building a more equitable community for all. You may also file a written complaint with our Office. Who should I notify? You have the right to: You have the right to a CFT. 1-833-99YOUTH (999-6884) Foster Care Ombudsman. Who should I contact? You may want to contact the California Department of Education (CDE), which has limited jurisdiction over some types of complaints against schools and school districts. You can contact us at the California Office of the Foster Care Ombudsperson (OFCO)! Services. Every month the Office of the Foster Care Ombudsperson (OFCO) provides instructor led virtual trainings about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard. If you feel safe, try to resolve it with the people who were involved. College / Higher education. Who do I contact? To file a complaint, follow the link to a list ofoptions(linked) that will take you to the proper complaint form or information on who to contact. We have jurisdiction over foster youth rights, care, placement, and services. Every law enforcement agency in California is required to establish a procedure to investigate citizens' complaints (Penal Code Section 832.5). Are you under the age of 27 and enrolled in a post-secondary education program? Writing it down can help. Generally, those issues handled at the local level may include hiring and evaluation of staff, classroom assignments, student advancement and retention, selection/provision of textbooks and materials, student discipline, provision of core curricula subjects, facilities, graduation requirements, homework policies and practices, use of general education funds, dress codes, and school uniforms. While our Office cannot represent private individuals in personal matters nor provide you with individual assistance, we do review complaints to develop information about patterns or practices of activities which might indicate the need for formal investigation or law enforcement action by our office. If after taking these steps you continue to doubt the legality of an action taken by your local officials, consult a private attorney who can represent your interests in a dispute. Who should I contact? If you believe you have information indicating criminal conduct on the part of a public employee, you should immediately contact the appropriate, If you feel your complaint about improper governmental activities has not been addressed satisfactorily by the local government agency, consider submitting your complaint to the county grand jury. For complaints against county employees or agencies, address your complaint to the head of the county agency, the county counsel's office and your representative on the county Board of Supervisors. There are no They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. The state agency with the authority to adjudicate wage claims and enforce labor laws is the Department of Industrial Relations, Division of Labor Standards Enforcement (DLSE). The Attorney Generals Office cannot assist you with a child custody or visitation matter. 510-834-2443 Main Phone. The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. Who should I contact? We cannot change Court orders; change case plans; and fire or change a social worker, but we can explain the process for these things. 1-877-846-1602 fosteryouthhelp@dss.ca.gov I have a complaint about a public school. WebCalifornia Foster Care Ombudsperson Wellness Behavioral Health Women, Infants and Children (WIC) Supplemental Nutrition Program Child Care Resource & Referral Network Head Start Statewide Resources California Provider Helpline (For Foster & Kinship Parents!) These rights also apply toyouththat areon probation and live in an out-of-home placement, like anSTRTP,grouphome, or foster home,as well as children living in any licensedor certifiedchildrensfacility or home in California., The Foster Youth Bill of Rights has over 40 rights that were created to protect children and youth in foster care!, If you want to learn more aboutthe Foster Youth Bill of Rightsoryou are concerned about therightsof a foster child,you can call our office at 877-846-1602.You can alsofile a complaint online., . Click each icon to learn about your rights. (Government Code sections 54960 and 54960.1.) This training will be an interactive experience that teaches participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). All California youth who are in fostercare have rights! WebChild Care. If your complaint involves alleged criminal misconduct and the local agencies do not act upon it, you may write to the Attorney General's Office. Ask about a stock portfolio or income statement. Do you need help accessing appropriate mental health services? Owners or heirs may claim their property directly from the state Controller's Office without any service charges or fees. Who should I contact? You may wish to consult with a private attorney to determine any civil remedies that may be available to you. If you have a complaint against the judge assigned to this case, contact the Commission on Judicial Performance. Bananas. We provide former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). Consumer Protection and Economic Opportunity, California Justice Information Services (CJIS), http://leginfo.legislature.ca.gov/faces/codes.xhtml, http://uscode.house.gov/search/criteria.shtml, http://www.publiclawlibrary.org/law-libraries/, http://www.feinstein.senate.gov/public/index.cfm/casework, https://www.senate.gov/senators/117thCongress/padilla-alex.htm, Summary of the California Public Records Act, The Brown Act, Open Meetings for Local Legislative Bodies, California District Attorneys Association, http://vcgcb.ca.gov/victims/localhelp.aspx, http://www.courts.ca.gov/selfhelp-advisors.htm, https://www.cdph.ca.gov/Programs/CHSI/Pages/Vital-Records.aspx, http://www.sos.ca.gov/notary/authentication/, https://travel.state.gov/content/childabduction/en.html, http://www.ctc.ca.gov/educator-discipline/public.html, Court Order Delayed Certificate of marriage, California Family Code Sections 2090-2093, http://www.dfeh.ca.gov/complaint-process/, http://www.dir.ca.gov/dlse/DistrictOffices.htm, http://www.dir.ca.gov/dosh/DistrictOffices.htm, https://www.ftb.ca.gov/online/Fraud_Referral/index.shtml, http://www.edd.ca.gov/payroll_taxes/Underground_Economy_Operations.htm, http://www.irs.gov/Individuals/How-Do-You-Report-Suspected-Tax-Fraud-Activity%3F, Signature of person in need of assistance (required by Federal law under the Privacy Act), Telephone: (213) 765-1000 (outside of CA) or (800) 843-9053 (toll free), Telephone: (800) 992-4647 (within California) or (916) 323-2827 (outside California), Telephone: (888) 407-4747 (toll free) or 202-501-4444, California Department of Child Support Services, Telephone: (916) 464-5050 or (866) 249-0773 (toll free), School and District Accountability Division, Department of Fair Employment and Housing, California Department of Industrial Relations, Discrimination Complaint Investigations Unit. How do I file a complaint against a State licensed child care or residential facility? This agency also handles complaints from employees who are retaliated against by their employer because they refuse to participate in an activity that would result in a violation of a state or federal statute, or noncompliance with a state or federal rule or regulation. Only a judge can take these away or stop you from communicating with certain people. Apply below! Statewide. This agency may be contacted as follows: How do I obtain court records (e.g. Your complaint about a California attorney should be directed to the State Bar. You have the right to: You have school rights. Ombudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. This Google translation feature is provided for informational purposes only. A local government agency is violating the Brown Act. Do you have concerns about their care, placement, or services? You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter, (sometimes called a dependency letter or ward of the court letter), . The California Attorney Generals office represents the state in criminal appellate cases. I need to know what law pertains to my situation. We suggest that you consult with your attorney. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164. The Office of the Attorney General is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool. Who should I contact? f|} gd\),$.Q F o! This information is also listed in the Notice of Action you should have received when the county notified you of decertification. 510-658-0381 Childcare referrals. Do you need help navigating the Medi-Cal system? WebAn ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). Remember: You have the right to speak to our office confidentially, and you cannot be threatened, punishedor retaliated against for making complaints. Extended foster care (age 18+) Emergency support. Advokids. You have the right to: You have rights at court too. WebOffice of the Ombudsman Reference Guide (PDF) Foster Care Resources: Required posting for licensed foster care providers: Foster care facility poster (PDF) Give this to young people in foster care! pleadings, exhibits, transcripts)? Childrens Home Society Resource & Referral. These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. Are you 13-26 years old and enrolled in a CA K-12 school? with the Probation Departments Ombudsman and Placement Permanency and Quality Assurance Unit to resolve issues. Contact your countys Family Law Facilitator for help on how to request changes in any of these orders. Are you not getting the help and support you need? Who should I contact? Who should I contact? For assistance in resolving a problem with a state agency, we suggest that you contact the director of the agency, your representatives in the. Is your complaint related to the amount of a child support order, custody orders, visitation orders, or spousal support orders? Contact the countys Resource Family Approval Point of Contact. Have a question or problem with your foster care placement? Does your lawyer not respond to your contact attempts or return your calls or emails? Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. California law gives discretionary authority to a locally elected prosecutor in filing criminal actions. I want to file a complaint about the Social Security Administration. Are you concerned about a child being abused or neglected? If your complaint pertains to special education, please contact: If your complaint pertains to Federal or State civil rights violations, please contact: If your complaint pertains to categorical programs that are mandated by statute, such as No Child Left Behind or Limited English Proficiency, please contact: Other types of complaints against a school, district, principal, teacher, or school personnel may not be within the jurisdiction of the California Department of Education or any other state agency, and should be addressed at the local level. Our office does not maintain court records. Find out how a physician can enroll you in Medi-Cal, how to receive free health screenings, and family planning services. If after investigation the grand jury concurs with your allegations, it will request the intervention of the district attorney. However, these records are lists of arrests and convictions attributable to an individual, not the actual court record. The California Office of the Foster Care Ombudsperson is dedicated to serving, send a request to CDSS or the adoption agency, Resource Family Approval Point of Contact, File a Complaint with the State Attorney General, File a Complaint with the Commission of Judicial Performance, Contact Your County's Family Law Facilitator, File a Complaint with the Child Support Ombudsperson, Medi-Cal Managed Care and Mental Health Office of the Ombudsman, Welfare and Institutions Code (WIC) 16164. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. We appreciate the time and effort it has taken to contact our office. (Government Code section 54959.) The purpose of the training is to inform participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). Who can help me? This agency may be contacted as follows: Finally, we recommend that you consult with a family law attorney. Family Support Service. WebOmbudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. The Office of the State Foster Care Ombudsperson shall be established as an autonomous entity within the department for the purpose of providing children who are placed in foster care, either voluntarily or pursuant When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. If your question doesnt get answered, please email. h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? If you would like your adoption records, such as non-identifying background Information about your adoption and about your birth parents, send a request to CDSS or the adoption agency. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. %PDF-1.6 % The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. You may wish to share your concerns with your representatives in the California Legislature. I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Who should I contact? Are you a first time iFoster phone user? The Commission has exclusive jurisdiction over complaints against judges. Where can I obtain information about the California Public Records Act? Are you having problems with your care, placement, or services? Write your complaint in a formal letter and address it to the director of the county child welfare agency. That should be the motto of the work we do in health care because we have so much work to do with our patient population but lack the manpower often to execute it. Those officials include constitutional officers, state legislators, state agencies, district attorneys, prosecuting city attorneys, county counsels, county sheriffs and judges. I have a complaint against Child Protective Services (CPS). The California DEPARTMENT OF SOCIAL SERVICES OMBUDSMAN FOR FOSTER CARE Information on the rights of children and youth who are placed in foster Who is permitted to perform marriages in California? Information should also be provided regarding the names, ages or dates of births, and addresses of all the children involved; the names of the parents or other caretakers; and the names and office location of county CWS agency staff already familiar with the case. File a complaint with the Community Care Licensing Division. If you are not a designated public official and you wish to obtain a legal opinion, we suggest that you consult with a private attorney. Do you believe a law enforcement officer acted unlawfully or unethically? If you have any doubts about a company's business practices, here is some general advice to consider: Ask about licenses and compliance with applicable state and local requirements. The Attorney General's Office is unable to assist you, because we are required by law to provide legal representation to state agencies in disputes rising out of their actions. If this happens, we will discuss this with you. See How We Make It Happen Can you work it out with the people who were involved? 0 WebFoster Care 33. We solve problems and complaints about foster youth rights violations and the care, placement, and services of youth in foster care. 11 0 obj <> endobj We suggest that you send a written request for assistance to your representatives in the U.S. Senate. 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